Basic FAQs

How do I add a new credit card to my account?

You can update your most recent credit card information in your MyNYRR account.

Log in and go to Account Settings.

Scroll down to Billing Information and click Add a New Billing Profile.

Fill out all fields and save the new card as your Default Card. Keep in mind that your old card cannot be deleted, but only your Default Card will be charged.


How do I delete a credit card on file?

Currently, there is no delete option. You can overwrite your old card info with the new information, or you can simply create a new card to be used as your default card.

How do I join the NYRR mailing list?

By creating a MY NYRR account and opting into the communications options.

Do you have gift cards?

We currently have gift cards for merchandise only. Shop Now

How long does it usually take to ship a product from your store?

Shipping policies vary by product. If you have not received your order, please email [email protected]

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