Career Opportunities

Headquartered in New York City, New York Road Runners is a not-for-profit organization dedicated to advancing the sport of running, enhancing health and fitness for all, and meeting our community’s needs. Our goal is to use the expertise acquired in our 52-year history to empower all people to live fitter, healthier lives through participation in our races, community events, instruction and training resources, and youth programs. Our races and other events draw more than 300,000 people each year. The ING New York City Marathon, NYRR’s premier event, is the largest and most inclusive marathon in the world, attracting the world’s top professional runners every year and raising $30.8 million for charity in 2010. NYRR’s running-based youth programs, which currently serve more than 100,000 children in hundreds of schools and community centers, promote children’s health and fitness, character development, and personal achievement in underserved communities.

New York Road Runners is an Equal Opportunity Employer

Positions Currently Available

+Director, Business Development
+Warehouse Operations Coordinator
+VP of Marketing & Digital
+Coordinator, Event Administration
+IT Help Desk Associate
+Program Development Project Coordinator
+Manager, Business Development and Strategic Partnerships

Director, Business Development

Within NYRR, The Business Development team is charged with establishing strategic corporate marketing partnerships to increase revenue, broaden NYRR's reach and impact, enhance NYRR's community programs, and reduce expenses through value-in-kind donations.

Responsibilities:

Strategic program development for marketing partners
Identify and develop partnerships to increase NYRR engagement and reach, year-round with broader audiences
Develop content and distribution media partnership rights and benefits packages
Take the lead in developing strategic partnerships for NYRR Marquee events including the ING New York City Marathon. Work with director of Program Development to identify what programs will sell and what potential assets/benefits could be added/packaged to increase programs’ intrinsic value and likelihood of being sold
Drive renewal negotiating process of over 65 partners representing over $10 Million in revenue

Qualifications:

Experience managing a team as well as a “player-coach”
A Flexible, Strategic thinker with strong analytical, communication and project management skills
Understanding of the “big picture” as well as how to execute tactical elements step by step to achieve a goal
An Excellent communicator: with ability to communicate in both an internal and external “voice” for presentations and proposals
Sound judgment when responding to inquiries from current or prospective clients
Seasoned confidence leading and participating in sales calls and meetings
Extremely strong, proven, business writing skills and PowerPoint/presentation skills
Professional Enthusiasm for NYRR’s mission and growth
Sports Marketing, Event management or sponsorship program experience

Apply

Warehouse Operations Coordinator

The overall objectives of this department will be the efficient management of all levels of production as it relates to NYRR events, while working with the Business Development & Marketing Strategies Department developing models that result in event services contributing to the overall profitability of the organization.

This position will report to the Warehouse Manager and will be responsible for assisting with the overall planning and execution of key NYRR events, ensuring a first-class presentation with concentration on customer satisfaction while making sure all sponsor obligations are fulfilled.

Responsibilities:

Loading and delivering NYRR inventory to race site as well as distributing and installing all race day equipment. ON conclusion of event, retrieving all issued inventory, ensuring all items are accounted for, and returning them to NYRR Warehouse for unloading
Responsible for inventory management of NYRR warehouse, accounting for all items stored, shipped and received at this location
Responsible for all equipment maintenance, insuring race related equipment is in good order, including but not limited to: generators, scaffolding, tables, barrels and sound system(s)
Keeping the Warehouse Manager apprised on any/all needed equipment upgrades, repairs, and/or purchases
Oversee inventory of disposable items, including but not limited to: plastic garbage bags, caution tape; latex gloves, cups, etc
Work closely with Event Project Managers, Business Development, and Creative Services in developing material delivery and load schedules. Responsible for all delivery; placement and return of all event elements
Coordinate the execution of signage installation plan for all events as required
Submit weekly status reports to Manager

Qualifications:

Minimum 1 year experience in warehouse operations
Ability to drive 15’ to 24’ trucks with a valid CDL
Ability to operate fork lift and pallet jacks
Ability to execute detailed timelines for movement of all materials
Willingness to work various weekends and flexibility to work split shifts
Must have strong communicative skills, both verbal and written. Fluency in English is required and fluency in Spanish preferred
Knowledge of Microsoft Word and Excel are preferred

Apply

VP of Marketing & Digital

NYRR is seeking a forward-looking, innovative Vice President of Marketing & Digital to lead its Brand, Marketing, Digital, and Communications Department (BM&C). The VP of Marketing & Digital will be responsible for oversight of all: 1) brand management & consumer marketing, 2) digital platforms 3) marketing programming (price, product, promotion, place and people), 4) internal/external communications (all channels, digital and offline), 5) "customer experience" development 6) strategic marketing/media partnerships, and 7) marketing investments – addressing all stakeholders including but not limited to: consumers, runners, trade, employees, and board members.

The VP of Marketing & Digital will work closely with each department and product line to understand their goals and priorities, and develop appropriate marketing plans and programs to help NYRR accomplish its organization-wide goals. The VP of Marketing & Digital will report to the CEO, and serve on the executive team.

Responsibilities:

Leading all marketing operations including: brand management, member marketing, product development/management, creative services, media relations, advertising/promotion, broadcast marketing, partner marketing, customer experience/service, digital development and marketing, licensing and merchandising, ticket and entry fees, marketing research/analytics and internal marketing.
Managing and developing a marketing organization that will mature and scale to support the requirements of our growing organization
Innovating and continuously improving marketing outreach methods, including email marketing, inbound marketing, SEO/SEM, social marketing and traditional media as warranted
Steering the NYRR brand (including brand essence, promise, positioning, and visual standards); overseeing brand management and ongoing brand development; ensuring consistent customer experience and messaging (especially online)
Increasing the scope and effectiveness of PR and media relations, including radio, print, broadcast, live events and related media channels
Developing and implementing annual strategic and tactical marketing plans; Developing and managing departmental budgets
Providing executive level support with: overall strategic planning direction for business; setting performance goals and metrics
Collaborating with other operating departments to advance business success; Aligning marketing services and resources (internal and external) with business priorities, making the right investments in content development, social networking activities, promotional planning and execution
Managing, mentoring, and developing staff resources
Identifying, securing and managing external resources as needed; tracking vendor performance
Developing and refining department operating policies and procedures

Qualifications:

10+ years of marketing & digital experience with integrated media and marketing platforms; Diversified experience in social marketing, digital marketing, traditional marketing, and public relations
Deep understanding of the digital environment and evolving tools and platforms used to improve online presence; Excellent working knowledge of social media outreach strategies and community building
Extensive experience in online marketing and e-commerce strategies and tactics; fluency with website management, web analytics and conversion metrics
Expertise in brand strategy; Ability to create a holistic approach to represent a brand's mission and strategy
Experience in building and executing marketing strategies and supporting plans
Proven track record of successfully managing agency and/or vendor relationships
Excellent multi-tasking, project management, and people management skills
Strong written and verbal communication skills
Ability to interface with all levels of personnel and management
Bachelors degree in a related field; graduate degree a plus

Apply

Coordinator, Event Administration

The overall objective of the Event Administration Department is to establish and oversee the project management processes for all event operations and development projects, ensuring milestone targets are met and that those projects are aligned with the NYRR strategic imperatives that formulate the organization's 5 - 10 year growth plan. Additionally, the Event Administration Department supports several key operational groups, including: the Event Administration, Event Management & Logistics, and Medical Operations teams. That support will vary in scope depending on the needs of the groups.

This entry level position will report to the Director of Event Administration, and will be responsible for tracking project/efforts, support in the development and execution of NYRR events, developing and implementing medical plans, coordinating and credentialing volunteer and paid medical providers, completing required permit applications and health department reports, scheduling Emergency Medical Services, event analytics and assisting with the overall medical planning and execution of key NYRR events.

Event Administration and Event Management & Logistics Efforts:

Administrative support for Directors of Event Administration and Event Development (as needed)
Work with Director of Event Administration in tracking projects and efforts, ensuring on-time deliverables by tracking and distributing any needed reminders
Manage and maintain project timelines for various efforts
Preparation of presentations and other supporting documents for City Agency Meetings
Provide on-going status reports (weekly) on workload and efforts being tracked

Medical Efforts:

Work with the Medical Director to develop event specific medical plans
Process event specific health permits and file necessary NYS Department of Health reporting forms
Track performance and cost of paid EMS providers
Schedule paid medical providers as required (i.e. paid massage therapists)
Manage medical records management and retention processes including electronic scanning of medical records
Assist the Medical Director with the development of Requests for Proposal (RFP’s) for medical services utilized at NYRR events
Manage ING NYC Marathon medical volunteer recruitment and credential verification processes, along with the logistics of orientation programs
Support the Medical Director with medical command and control on Marathon day
Manage medical supply ordering and processing for the Marathon. Coordinate with warehouse team for supply chain issues

Requirements:

College degree required
Experience in event management preferred
2 years of work experience, health care provider experience is a plus
Ability to prepare project timelines, budgets and provide detailed analysis for all efforts on a timely manner
Willingness to work various weekends, long hours and travel
Must have strong communicative skills and work as a team player
Strong attention to detail; ability to effectively manage multiple projects and work under tight deadlines
Proficient in Microsoft business applications: Excel; PowerPoint; Word; Knowledge of MS Project, SharePoint and Visio is a plus

Apply

IT Help Desk Associate

The help desk role is the bridge between the customer and the IT department. It is critically important to NYRR that the help desk function effectively and efficiently as computer related problems can severely impact business operations. Help desk staff not only close requests quickly, but they do so in an organized, professional and friendly manner. Attention to detail and communication skills are important characteristics of the help desk staff.

Responsibil

Provide first
Stay current
Responsible for
Escalate more
Act as a liaison
Prepares and
Delivers, tags,
Prepare, setup
Diagnoses and
Coordinates
Performs minor
Integrate
Setup and
Performs other

Requirements:

Proficiency in
Proficiency in
Basic Active Directory
Intermediate
Knowledge of
Remote Desktop
Reloading
Migrating user
Virus and
Cabling

Expert

Firewalls &
DNS

Windows Server 2008

Microsoft
Active Directory

Wireless
Blackberry

Knowledge

Ability to
Advanced
Ability to
Good verbal and
Must be
Ability to learn

Work Conditions:

Includes weekend
Weekend work is
Race day work is
Occasional
Traveling to

ities: line response for users requiring assistance with information technology issues and problems. with system information, changes and updates. keeping track of all incoming Help Desk tickets by phone or email. Create/assign/update/close tickets in a timely manner via ticket system (Numara Track-IT). involved problems to the appropriate support teams. between customers and technical escalation teams. configures computer equipment, including installation of appropriate software. Test new software releases and features. sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals. temporary PCs for use at remote locations in support of events. resolves end-user network or local printer problems, computer hardware/software problems, email, Internet and network access problems. timely repair of PC computer equipment covered by third-party vendor maintenance agreements. desktop hardware repair for PC/Mac computer equipment and peripherals that are not covered by third-party vendor maintenance agreements. hardware into existing LAN environments. This includes establishing network, file server access, configuration of email and print server connectivity. support mobile devices such as Blackberry, WIN, iPhone/IPad, etc. duties as assigned. Microsoft Windows XP, Vista, 7 and Apple OSX. and Microsoft Office 2007/2010. – Changing user passwords, moving user accounts to different OUs, unlocking accounts, joining computers to a domain, etc. knowledge in hardware and networking. IPsec Cisco VPN client. and similar Remote Control tools. Windows and installing hardware drivers. data between workstations. spyware removal. knowledge a PLUS. knowledge is not required but applicants should have a basic understanding of the technology below:
Routers Exchange Server Networks and Security Enterprise Server and abilities:
provide excellent customer service while representing the IT Dept to the organization. computer troubleshooting, analysis, critical thinking and problem solving skills while making difficult concepts easy to understand. manage and prioritize multiple tasks with frequent interruptions, occasionally in urgent situations and meet deadlines. written communication skills while supporting end users via phone, email, and/or in person. motivated, detailed-oriented and a team player with the ability to work in a fast paced environment. multiple programs and systems. race day support (approximately 3 weekend days per month) compensated with paid day off during week. outdoors- weather protective gear provided. evening work to support IT maintenance required. between NYC based office locations required.

Apply

Program Development Project Coordinator

New York Road Runners seeks a smart, hard-working individual to join the program development team of our fast-paced Youth and Community Services (YCS) department. The YCS program development team works to improve the efficiency, impact and reach of NYRR's youth running programs. We are looking for someone to lead a variety of projects associated with our web-based programs, resources and management tools. A sample project might be working with program staff and IT programmers to develop a highly customized and robust Customer Relationship Management (CRM) database. The Project Coordinator will report to the Senior Manager of YCS Program Development.

This position is an opportunity for the right candidate to work closely with their supervisor to gain experience in managing projects, developing business requirements, and implementing new technology solutions. The ideal candidate will take initiative to advance his or her own skills and knowledge in these areas and will embrace the daily challenges that come with program development work.

Responsibilities:

Work with program staff to obtain a thorough understanding of program functions and processes; identify growth and improvement opportunities; and define project needs
Research potential strategies, vendors, and costs; summarize and present findings
Define and/or develop the business rules for a project and translate those to detailed workflows and requirements that are clearly documented
Interface with program staff, developers, and manger to complete projects at a high standard
Meticulously test all products and ensure quality of all project deliverables
Work with all teams to plan and execute project rollout, including creating and implementing training materials and strategies
Perform other tasks as needed by supervisor

Requirements:

Undergraduate degree and two+ years of work experience
Experience related to program development and/or developing and articulating business requirements
Exceptional strategic and logical thinking skills
Aptitude for thinking in terms of business rules and workflows
Extraordinary attention to detail and capacity to think creatively without losing sight of intricate details
Solid oral and written communication skills with ability to interface effectively with both program staff and IT professionals
Initiative to work independently while simultaneously maintaining a team focus
Organization and efficiency, with proven ability to prioritize and meet deadlines
Heart, humor and a commitment to our youth and community services mission

Apply

Manager, Business Development and Strategic Partnerships

The Business Development and Strategic Partnerships group is responsible for management, growth and renewal of partnerships - both with new partners and existing relationships with partner organizations. NYRR's strategic partners support the organization through revenue, expense reduction through value-in-kind contributions, and by broadening awareness of NYRR initiatives.

This position reports to the Senior Manager, Business Development and Strategic Partnerships. The right fit for the role is a "big picture" thinker – with a keen ability to identify value proposition when speaking with a potential new partner, and follow through on business development opportunities to build long-term, beneficial relationships for the organization. The candidate should be flexible with the day to day expectations and demands of the role, enthusiastic about working in a fast-paced and intellectually challenging environment, and prepared to set a leadership example within our growing team. This is a visible position with advancement potential for the right candidate.

Major Responsibilities (including but not limited to):

Working directly with the Senior Manager to create effective, customized marketing and sales proposals for prospective partners in a timely manner using Word and Powerpoint.
Follow up on new business opportunities: respond to incoming requests and assist with first round of communications to new prospects.
Assist where required with renewals of existing partner agreements.
Update marketing and sales collateral used for new business development.
Competitive landscape analysis.
Business Development Insight: research to identify new market opportunities and areas of growth for the organization through strategic partnerships.
Report on the effectiveness of marketing programs and opportunities for new business development to senior management.
Track incoming and outgoing sales communications.
Cultivate and strengthen relationships with internal department project leads across multiple business lines, to understand both organizational initiatives and existing partnerships.
Coordinate closely on business development initiatives with Strategic Partnerships team, Event Production and Development team, PR, and Brand Marketing team.

Position Requirements/Skills:

5-7 years experience in a strategic business development, sales or account management role
Excellent writing skills
Strong Word and Powerpoint skills
Excellent time and project management skills
Self starter
Lots of energy and enthusiasm for NYRR's mission and growth initiatives
Ability to work as a team player
Ability to work long hours and work on NYRR events on weekends as needed
Ability to work in a fast paced, ever changing environment
Ability to multi-task and to exercise good judgment
Detail oriented
Passion for NYRR and our mission

Apply

If interested and qualified, please e-mail your resume and salary requirements to: humanresources@nyrr.org
or mail to New York Road Runners
Attn: Human Resources
9 East 89th Street, New York, NY 10128